Ocean Heart Necklace

We offer a diverse collection including imitation, fine, pearl, silver, gold-plated, and anti-tarnish jewellery to suit every style and occasion.

Yes! All pieces are crafted with high-quality materials and finishes, ensuring long-lasting shine and wear.

- Keep jewellery away from water, perfumes, and chemicals.
- Store in a dry, airtight box.
- Clean gently with a soft cloth to maintain shine and prevent tarnishing.

Absolutely! We offer personalized and custom-made pieces. Contact us with your design ideas, and we’ll bring them to life.

All orders are processed and dispatched within 48 hours (excluding Sundays/holidays). For Domestic Orders (India), shipping is free, with a delivery timeline of 2–7 business days. International orders incur calculated charges, and the customer is responsible for all customs duties/taxes. International delivery takes 7–15 business days. Tracking details are provided upon dispatch, and customers must ensure their address is accurate to avoid delays or re-shipping fees.

This return policy accepts returns/exchanges only for damaged, defective, or incorrect items, provided the request is made within 3 days of delivery and the item is unworn with original packaging. Returns are not accepted for change of mind, earrings, or sale items. To initiate, email support@valensajewell.com with an Order ID and proof; refunds (5–7 business days) or exchanges are issued after a quality check, with the customer usually bearing return shipping costs.

Orders can be modified or canceled within 2 hours of placement. For custom or in-production orders, changes may not be possible. Please contact us immediately for assistance.